New customers are the hardest and most expensive to acquire. But why does that remain the case, even in today's incredibly interconnected digital world?
New customers are the hardest and most expensive to acquire. But why does that remain the case, even in today's incredibly interconnected digital world?
The cost of acquiring a new customer can be five times that of retaining an existing one.
Brand loyalty can help your business retain their customers amid challenges, competition in the marketplace, and even increasing costs.